
Ways to Contact Me
Email me at heidi@changeandcharm.com
DM me on Instagram @heidi.helps.here
Text or Call me at (512)-666-4761
Working Hours: 10am-8pm Mondays & Wednesday-Saturday (CST)
Contact Hours: During Work Hours but WILL VARY
** texting and calling is ENCOURAGED but will NOT be returned immediately.

FAQ
What people usually ask me about appointments, Peer Support, and Neurodivergent Coaching services.
Are appointments online or do I have to go to Austin, Texas?
All sessions are online only! I have my location on for legal reasons, but we will only communicate virtually. Great question!
Can you help me if I'm not a resident of Texas?
Yes! Because I am not a therapist, I am not required to practice within my state. My Mental Health Peer Support (MHPS) certification is in Texas, but the national licensing program has been put on hold and my mentors have told me that national practice in the form of coaching and advocacy is okay. That's why I offer different services like Neurodivergent Coaching and Venting Sessions which do not violate the ethics of my certification or your safety.
What time zone are you in?
I am in Central Standard Time (CST) in the US. I am always open to international clients and time zone differences, just check to make sure we both have the right time scheduled!
What is Peer Support exactly?
Click here to view my description of all three types of sessions on the Services page! If you have any other questions, feel free to contact me.
How can I support Goose (the adorable white cat)?
Goose is highly privileged and please don't feel obligated to buy her treats! However, many patrons ask, and she now has her own donation link. All donations will receive a personalized thank you card from Goose herself!